melanie_Snyder81
May 25, 2026
"Instructions were clear overall"
It was easy enough to follow, follow for the most part. There was just one step that kind of confused me a bit, but overall it wasn’t too bad.
hipolito-Keller
May 09, 2026
"Shipping updates were a letdown"
The order itself was okay, but I was a bit disappointed with the communication. I had to reach out twice just to get shipping updates, which made the whole experience feel more frustrating than it needed to be.
MarieCaldwell_98
April 25, 2026
"Return was easy"
I had to exchange a part I ordered from Go Rhino because I picked the wrong fit, which was my fault. Umm, the return steps were clear and support got back to me after about a day. Shipping it back was a little annoying, but the replacement showed up fine and everything worked out. Not a perfect process, but overall it was a good experience.
StephanieGoss_50
April 17, 2026
"Box came a little rough"
It arrived on time, but the box was banged up with a torn corner. Everything inside was fine though, so not a huge deal. Packing could be better.
KatherineTaylor
April 13, 2026
"Shipping felt unusually slow"
I waited way longer than I expected for my order to arrive. I get that delays happen, but the whole shipping process just felt a little off and I was left wondering what was going on.
hello_rita603
March 04, 2026
"Fitment was nowhere close"
I ordered these because they were listed as fitting my truck, so I figured it would be a straightforward weekend install, but nope. Once I got everything out and started lining things up, the holes weren’t even close to where they needed to be. I kept thinking maybe I had something flipped around or I was missing a step, but after messing with it way longer than I should’ve, it was clear they just weren’t going to fit. Ended up having to pack them back up and return them, which was frustrating because there went my weekend for basically nothing.
geraldine1988
February 28, 2026
"I picked up a set of Go Rhino..."
I picked up a set of Go Rhino steps a few months back, they’ve been solid so far. I drive my truck every day, and they still feel sturdy with no weird rattling, bending, or other fun surprises. The finish has a couple tiny marks, but nothing dramatic enough to ruin my day. Installation took longer than I expected, because apparently “simple install” is more of a suggestion than a promise. Shipping was fine, not amazing, not terrible. Overall, the durability seems worth it. Giving it 4 stars.
Bruce.crotts
February 13, 2026
"Pretty good stock on most of what I needed!!"
I hopped on gorhino.com looking for a few parts, and honestly... most of the stuff I needed was actually in stock!! That was a nice surprise. One item I wanted wasn’t available, so I had to wait and check back later, which was a little annoying, but not a huge deal. Overall, it was easy to see what they had and what they didn’t... not a bad experience at all!!
"Finish started peeling quickly"
I noticed the finish starting to peel after about a week. Maybe I expected too much, or maybe I just got a bad one, but it made the quality feel cheap to me.
jesse-Coles
February 09, 2026
"Wrong part arrived after I paid"
I picked the part I needed, but once I paid, what showed up wasn’t the same thing. it made me feel a bit uneasy about trusting the order process, because everything looked fine until after the payment went through.
"Warranty support has been taking a long time"
I reached out about getting help through the warranty, but so far the whole process has been slow. I’m still waiting to hear back or get some kind of clear next step, which is frustrating because I was hoping it would be handled a bit more quickly. I understand these things can take time, but at this point it feels like I’m just left waiting without much information.
Allan_beckham91
February 05, 2026
"Website feels a little behind"
I was looking through Go Rhino and, the site just felt a bit dated to me. Some of the pages seemed kind of crowded, and that part with everything grouped together didn’t really make it easier to browse.
The photos themselves are okay, but the overall layout could be cleaner. I ended up clicking around more than I expected, trying to find the thing I was looking for. It’s not awful or anything, just not the most pleasant site to use...
David_montano05
January 26, 2026
"Got it on in a hurry"
I was kind of rushing to get this done, but it matched my truck perfectly and bolted right up without any hassle
"Had a rough time trying to shop on the site"
I tried using gorhino.com to find the part I needed, but it was kind of a mess?? The pages were loading slow, the filters didn’t really narrow things down the way I expected, and I kept ending up back in the same spots. Checkout felt awkward too, so I just gave up before placing the order. Frustrating experience overall
Herminia-beam
January 10, 2026
"Solid buy for the price"
I ordered mine from gorhino.com i’m happy with it overall. The price was fair compared to a few other places I checked, and the quality feels solid for what you’re paying. Shipping did take a little longer than I was hoping, but it wasn’t a huge issue. If you’re shopping around and don’t need it immediately, I’d say it’s worth considering
hello_william421
January 08, 2026
"I ordered from Go Rhino and the..."
I ordered from Go Rhino and the hardware kit showed up incomplete. It was missing bolts and washers, so I couldn’t even finish the install and had to stop halfway to go buy the parts myself. After waiting for the order, that was frustrating. Not saying there’s some grand bolt-and-washer conspiracy going on, but it definitely felt like the box was packed by someone who knew I’d get stuck right at the worst possible moment.
leon-Peterson
December 25, 2025
"The install ended up taking way longer than..."
The install ended up taking way longer than I expected, and it threw off my whole day. I had plans afterward that I had to cancel because I was stuck waiting around. Frustrating experience overall
GloriaTravis
December 09, 2025
"They did get back to me in the..."
They did get back to me in the end, but the wait felt long. I don’t know, it just left me feeling a bit annoyed even though the issue eventually got answered